ID & Verification Best Practice

ID & Verification Best Practice: reduce costs, improve security and delight customers

In this webinar, CX expert, Steve Murray, explained how automating the ID and verification process with a robust ID&V solution, including new options such as Voice Biometrics, can reduce costs and call handling times, improve security and increase customer satisfaction.

The uniqueness of every individuals voice allows you to let them get straight to the point without the annoying security questions.

Deploying over a hundred physical and behavioral factors, Voice Biometrics uses voice patterns to produce unique identification for every individual making it a powerful authentication tool and allowing you to protect your customers and your business from fraudsters.