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Exciting news is brewing in the realm of payment security with the recent release of version 4.0 of the Payment Card Industry Data Security Standard (PCI DSS). This latest iteration, unveiled by the PCI Security Standards Council on March 31, 2022, heralds significant advancements aimed at tackling emerging threats and embracing evolving technologies. With a primary focus on promoting security as an ongoing process, PCI DSS 4.0 introduces innovative measures to combat the ever-changing landscape of cyber risks.

One of the hallmark features of PCI DSS 4.0 is its tailored approach to implementing and validating compliance. This fresh methodology empowers organisations with the flexibility to meet PCI DSS requirements using cutting-edge technologies and inventive controls. Among the notable updates are enhancements in authentication protocols, fortified encryption methods, refined access management, and bolstered vulnerability management.

Amidst these transformative changes, Pauseable by IPI emerges as a pivotal solution for organisations striving to maintain compliance and stay abreast of the latest standards. Pauseable is a ground breaking ‘pause and resume’ tool seamlessly integrated into existing systems, designed to automatically halt and resume call and screen recording during sensitive transactions such as payments. Unlike conventional solutions, Pauseable operates without requiring manual intervention from agents, enabling them to dedicate their undivided attention to customer interactions. By automating compliance processes, Pauseable ensures that sensitive data like card information is never recorded, thus facilitating PCI DSS adherence for contact centres and businesses processing card payments.

Pauseable has garnered recognition from PCI DSS Qualified Security Assessors (QSAs) and boasts a clientele spanning various sectors including retail, financial services, and government agencies. Trusted by numerous organizations and deployed across tens of thousands of agent positions, Pauseable stands as a proven and cost-effective solution for safeguarding against the inadvertent recording of sensitive card data.

In summary, the convergence of PCI DSS 4.0 and the innovative capabilities of Pauseable by IPI presents a compelling opportunity for organisations to fortify their payment security posture. We invite you to explore how Pauseable can support your organisation in achieving and sustaining PCI DSS compliance. Let’s embark on this journey together towards enhanced security and peace of mind in payment processing.