Skip to main content

Our Partners

We partner with world-leading technology vendors

Our partners help us to provide our clients with services and solutions that empower them to deliver best-in-class service.

We are continuously assessing and improving our approach and mindset, with input and involvement from every member of the IPI team. We are constantly challenging ourselves to improve our service and provide the highest standards to meet or exceed the needs and expectations of our clients.


Partnering with Genesys helps us deliver seamless omnichannel customer journeys and build lasting relationships. Making relationships simple…

Read more


As Avaya’s longest standing Diamond partner, we can offer open, converged and innovative solutions. Deliver on the Expectations of your Customer….

Read more


Verint helps us to provide workforce engagement solutions with the highest customer satisfaction ratings in the industry. Efficiently plan resource, evaluate quality, and analyse voice and text interactions…

Read more


Our partnership with Dubber, enables us to provide hosted PCI compliance solutions for contact centres. Hosted Solution for Rapid Deployment…

Read more


Our top tier partner status with Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge…

Read more


Helping to organise the world’s information and make it universally accessible and useful….

Read more


Our partnership with Gamma provides voice, data and mobile services for the business market…

Read more


Our partnership with VMware helps to streamline the journey for organisations to become digital businesses…

Read more


Fortinet helps us to deliver broad, truly integrated, high-performance security across the IT infrastructure. Defending Data – Empowering Business…

Read more

Customer Experience Champions.

For over 2 decades, we have been championing great customer experiences for some of the UK’s biggest brands. Our clients and partners value us for our partnership ethos: if it doesn’t work for you then it doesn’t work for us. We are driven by our passion for integrity, ownership, energy and innovation.

Contact us to find out more

Latest updates



New to the ElasticCX CCaaS suite of solutions, Service Recovery provides robust and scalable service recovery for contact centres.



Insights into the evolution of contact centres, harnessing the power of AI and other technologies, and the next 5 years.