Our partners help us to provide our clients with services and solutions that empower them to deliver best-in-class service.
We are continuously assessing and improving our approach and mindset, with input and involvement from every member of the IPI team. We are constantly challenging ourselves to improve our service and provide the highest standards to meet or exceed the needs and expectations of our clients.
Partnering with Genesys helps us deliver seamless omnichannel customer journeys and build lasting relationships. Making relationships simple…
As Avaya’s longest standing Diamond partner, we can offer open, converged and innovative solutions. Deliver on the Expectations of your Customer….
Verint helps us to provide workforce engagement solutions with the highest customer satisfaction ratings in the industry. Efficiently plan resource, evaluate quality, and analyse voice and text interactions…
Our partnership with Dubber, enables us to provide hosted PCI compliance solutions for contact centres. Hosted Solution for Rapid Deployment…
Our top tier partner status with Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge…
Helping to organise the world’s information and make it universally accessible and useful….
Our partnership with Gamma provides voice, data and mobile services for the business market…
Our partnership with VMware helps to streamline the journey for organisations to become digital businesses…
Fortinet helps us to deliver broad, truly integrated, high-performance security across the IT infrastructure. Defending Data – Empowering Business…
Customer Experience Champions.
For over 2 decades, we have been championing great customer experiences for some of the UK’s biggest brands. Our clients and partners value us for our partnership ethos: if it doesn’t work for you then it doesn’t work for us. We are driven by our passion for integrity, ownership, energy and innovation.
IPI to share experiences as key Genesys Partner at APAC conference 16 - 18 May 2023
In today's digital age, learn how debt collection Contact Centres can leverage the power of digital channels.
23rd June, 2023
This webinar will shed light on the risks and opportunities associated with the integration of Artificial Intelligence (AI) in insurance company contact centres.