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Online and face-to-face events - benefit from joining us, meeting your peers, chatting with industry experts and staying ahead of the game

Upcoming Events

Upcoming Webinar


23rd June, 2023

This webinar will shed light on the risks and opportunities associated with the integration of Artificial Intelligence (AI) in insurance company contact centres.

Previous Events


The BIBA Conference 2023

10th May, 2023

Join IPI & Avaya at Stand F92 for the 45th BIBA Conference alongside our Insurance partner, Blieve consulting.


Insurance Innovators Summit | 16-17 November 2022

16th November, 2022

Insurance Innovators is bringing together a global community of 850+ insurers. We have a limited number of FREE tickets available so if you are interested in attending, please let us know by completing the form below.


Retail Roundtable

7th July, 2022

Explore the misalignment of CX priorities across Customers, Operations and Execs, the impact that this misalignment has on meeting customer expectations, and why many retail contact centres aren’t evolving fast enough.


BIBA 2022

11th May, 2022

Visit us on Stand B79. With thousands of insurance professionals under one roof, The BIBA Conference provides a forum for the industry to reunite, network and do business together, efficiently and effectively.

Video on Demand


19th May, 2021

This webinar will include industry leaders, Contact Centre specialists and clients discussing the future of the Contact Centre

Video on Demand


4th March, 2021

Free online webinar where we will outline what our product suite includes as well as how it can integrate with your existing contact centre environment.

Older webinars and videos are available on our Resources page.