Events
Due to Covid-19 our event schedule has changed - please check for updates
Upcoming Events
Upcoming Webinar
17th June, 2020
Leverage analytics to support your remote agents and safeguard your brand.
Upcoming Event
15th September, 2020
Europe’s leading call & contact centre event. See the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in customer engagement.
Upcoming Event
1st October, 2020
This half day event delivers a program focused on delivering a strategic, ROI based approach to digital transformation and cloud migration.
Previous Events
Video on Demand
22nd April, 2020
With contact centres across the UK issuing warnings of long wait times and degraded service, the reasons many organisations are developing chatbots are clear.
Video on Demand
15th April, 2020
WFM with UKCCF - Our priority is to help you to help your business, your staff and your clients.
Video on Demand
8th April, 2020
Register for our FREE webinar where you will hear from our WFO Specialists on how to support and manage your home workers.
Video on Demand
11th December, 2019
Hear our Automation experts share their experience on how to deliver successful RPA projects in the contact centre.
Video on Demand
7th August, 2019
Webinar - Automating the ID and verification process with a robust ID&V solution.
Event
27th March, 2019
Europe’s leading call & contact centre event. See the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in customer engagement.
