Online and face-to-face events - benefit from joining us, meeting your peers, chatting with industry experts and staying ahead of the game
23rd June, 2023
This webinar will shed light on the risks and opportunities associated with the integration of Artificial Intelligence (AI) in insurance company contact centres.
The BIBA Conference 2023
10th May, 2023
Join IPI & Avaya at Stand F92 for the 45th BIBA Conference alongside our Insurance partner, Blieve consulting.
Insurance Innovators Summit | 16-17 November 2022
16th November, 2022
Insurance Innovators is bringing together a global community of 850+ insurers. We have a limited number of FREE tickets available so if you are interested in attending, please let us know by completing the form below.
7th July, 2022
Explore the misalignment of CX priorities across Customers, Operations and Execs, the impact that this misalignment has on meeting customer expectations, and why many retail contact centres aren’t evolving fast enough.
11th May, 2022
Visit us on Stand B79. With thousands of insurance professionals under one roof, The BIBA Conference provides a forum for the industry to reunite, network and do business together, efficiently and effectively.
Video on Demand
19th May, 2021
This webinar will include industry leaders, Contact Centre specialists and clients discussing the future of the Contact Centre
Video on Demand
4th March, 2021
Free online webinar where we will outline what our product suite includes as well as how it can integrate with your existing contact centre environment.