Kai Bentley is the Senior Technical Business Partner for Customer Service and Centralised Administration at DFS Furniture, an IPI client.
She has a strong background in Contact Centres, Retail Operations and Telecoms, as well as significant experience in Training, Development, Line Management and Coaching. She is PRINCE2 and Lean Six Sigma qualified and is a certified Scrum Master with ITIL v4 knowledge. Before joining DFS in 2021, Kai held positions at BT, Plusnet, and Dixons Carphone.
Read the full Spotlight Profile at SheCanCode to find out how Kai landed her current role at DFS, why she chose this area of expertise and her proudest moment in tech so far!