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Dealing With COVID-Fatigue in the Contact Centre

Read the full panel piece on Call Centre Helper.

 

Whether it’s a twenty-minute walk at lunchtime, a virtual team yoga class or agreeing with colleagues to do 5km of exercise a day, getting moving and breathing fresh air is good for everyone.

Managers should encourage employees to take more regular breaks to include exercise in their day, especially during the shortened daylight hours of winter, which can negatively affect a lot of people.

From a mental health perspective as well, with homeworking still widespread, going for a walk at the end of the day is a great way to separate work from home life and to clear your head, leaving emails and negative news stories behind.

We all know the benefits of exercising and that it boosts positivity – and happy employees are hardworking employees.

A headshot of Craig Farley

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Call Centre Helper

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