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How to Get in Touch
Turnhams Green Business Park, Pincents Lane
Reading, Berkshire RG31 4UH
Tel: 0118 918 4600
Fax: 0118 918 4601
Holyoake House, Hanover Street, Manchester M60 0AS
Tel: 0161 241 9600
Fax: 0161 241 9601
28 Commercial Street
Level 26-A, Rufino Pacific Tower, 6784 Ayala Avenue
Makati City, 1223
Making Every Customer Contact Count
As the UK’s leading Contact Centre Solutions specialist, IPI powers over 4 million customer interactions every day.
From our heritage delivering and supporting traditional contact centres, through to new innovations in AI, Chatbots and Robotic Process Automation, we have been the trusted pioneer and evangelist of employee and customer experience for over 30 years.
We help contact centres cut costs, delight customers and create better environments for employees. We keep one eye trained on the horizon, watching for new technologies that we can introduce to our clients.
How can we support your business? Get in touch.
IPI are supporting UK Youth to improve opportunities for disadvantaged young people, helping them gain the skills they need to build bright futures.
5th November, 2020
Our expert panel and industry speaker will discuss how to improve customer experience by utilising IPI Cloud AI to drive efficiencies and cost savings.
“The sales process was smooth but the best part for us has been that the account team have been extremely helpful, supportive and knowledgeable as we navigate the new system. It is clear that IPI take their customers very seriously and don’t just bring in the A-team for the sale…”Jonathan Evans, Technology Transformation Manager
““Ensuring that our back-end infrastructure is geared up to support our customer base is absolutely critical to the continued success of our company. IPI provided us with confidence that our systems would be effectively supported and would continue to deliver the service our customers expect from our brand.” ”Rashpal Degun, Communications Manager at DialAFlight, part of the Lotus Group
““IPI have been one of our longest-standing technology partners, and over the past ten years, their support, knowledge and expertise have been invaluable. Not only has the team been able to comprehensively manage over 2,000 PBXs across a highly complex estate while maintaining a high level of engagement with us, but just as importantly, IPI’s integrity and values are aligned to our business success which goes a long way to strengthening our partnership.” ”Paul Kenyon, Connect Services Manager (Data & Voice)