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How to Get in Touch
General Enquiries
Tel: 0118 918 4600
Email: enquiries@ipintegration.com
Service Centre
Freephone: 0808 168 3133
Email: service@ipintegration.com
Our offices
Head Office
Integration House
Turnhams Green Business Park, Pincents Lane
Reading, Berkshire RG31 4UH
Tel: 0118 918 4600
Fax: 0118 918 4601
Manchester
Holyoake House, Hanover Street, Manchester M60 0AS
Tel: 0161 241 9600
Fax: 0161 241 9601
London
Level 3,
28 Commercial Street
London
E1 6LS
Philippines
3rd floor Salcedo One Center, 170 Salcedo St., Legaspi Village
Makati City, 1229
Tel: +639177927155
Making Every Customer Contact Count
As the UK’s leading Contact Centre Solutions specialist, IPI powers over 4 million customer interactions every day.
From our heritage delivering and supporting traditional contact centres, through to new innovations in AI, Chatbots and Robotic Process Automation, we have been the trusted pioneer and evangelist of employee and customer experience for over 30 years.
We help contact centres cut costs, delight customers and create better environments for employees. We keep one eye trained on the horizon, watching for new technologies that we can introduce to our clients.
How can we support your business? Get in touch.
Latest Updates
News
IPI teams up with The Mentoring Lab to help young people break into the tech sector
IPI, the digital contact centre specialist, has teamed up with Hackney-based, black-led not-for-profit youth organisation, The Mentoring Lab. IPI is supporting The Mentoring Lab by…
Blog
Golden Rules for Call Monitoring
Incentivise the Right Behaviours IPI's Head of Consulting shares his golden rule for call monitoring. It is important to remember why you do call…
Upcoming Webinar
19th May, 2021
This webinar will include industry leaders, Contact Centre specialists and clients discussing the future of the Contact Centre