Genesys Cloud Contact Centre

IPI were rapidly able to deploy the full benefits of Genesys Cloud to allow for a new contact centre solution that included the ability for agents to work remotely.

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Contact Centres | CX | EX | Remote working

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Genesys Cloud Contact Centre

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Previous PostDialAFlight

Next PostSpeed and Simplicity - Build a chatbot in 3 days

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