Speed and Simplicity - Build a chatbot in 3 days

For contact centres the impact of coronavirus has demonstrated how effective chatbots are at deflecting much of the surge in call volume by answering common questions as well as more complex requests.

Post Categories:

Automation | Chatbots | Contact Centres | CX | Digital Transformation

Previous PostGenesys Cloud Contact Centre
Next PostInteraction Analytics - Are you listening to your vulnerable customers?

IPI is focused on creating intelligent contact centre solutions that deliver exceptional customer experiences. Founded in 2001, the company has more than 300 customers and support more than four million transactions and 55,000 agents every day.

From our heritage delivering and supporting traditional contact centres, through to new innovations in AI, Chatbots and Robotic Process Automation, we have been the trusted pioneer and evangelist of employee and customer experience for over 30 years with an enviable 98.7% customer retention rate.

Speed and Simplicity - Build a chatbot in 3 days

Post Categories:

Previous PostGenesys Cloud Contact Centre

Next PostInteraction Analytics - Are you listening to your vulnerable customers?

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