Speed and Simplicity - Build a chatbot in 3 days

For contact centres the impact of coronavirus has demonstrated how effective chatbots are at deflecting much of the surge in call volume by answering common questions as well as more complex requests.

Post Categories:

Automation | Chatbots | Contact Centres | CX | Digital Transformation

Previous PostGenesys Cloud Contact Centre
Next PostInteraction Analytics - Are you listening to your vulnerable customers?

At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Speed and Simplicity - Build a chatbot in 3 days

Post Categories:

Previous PostGenesys Cloud Contact Centre

Next PostInteraction Analytics - Are you listening to your vulnerable customers?

Related Posts

Pauseable by IPI now available on NICE CXone

IPI to exhibit latest Contact Centre and digital innovations at Retail Technology Show 2024

Understanding your customers and recognising vulnerability

Quick Links