Speed and Simplicity - Build a chatbot in 3 days

For contact centres the impact of coronavirus has demonstrated how effective chatbots are at deflecting much of the surge in call volume by answering common questions as well as more complex requests.

Post Categories:

Automation | Chatbots | Contact Centres | CX | Digital Transformation

Previous PostGenesys Cloud Contact Centre
Next PostInteraction Analytics - Are you listening to your vulnerable customers?

IPI is the UK’s leading digital contact centre specialist, focused on creating intelligent and innovative contact centre solutions that deliver exceptional customer experiences. Founded in 2001, the company supports more than five million customer interactions and 65,000 agents every day.

IPI offers industry-leading contact centre solutions, as well as our own portfolio of applications. IPI solutions – available in the cloud, on-premise or as a managed service – cover every component of the contact centre, from integration, unified communications, networking, workforce optimisation, compliance and security, right up to conversational AI, speech analytics and voice biometrics. IPI also offers a range of consultancy and professional services as well as devOps support, delivered by its highly accredited team of contact centre experts.

Speed and Simplicity - Build a chatbot in 3 days

Post Categories:

Previous PostGenesys Cloud Contact Centre

Next PostInteraction Analytics - Are you listening to your vulnerable customers?

Related Posts

Engage Customer feature: Keeping ahead in the cloud

International Releases feature: How omnichannel CX is set to save the travel industry

Gtech Selects IPI to Support Contact Centre Operations

Quick Links