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05 April, 2024 – London IPI, the Contact Centre specialist and solutions provider, has announced it will be exhibiting at Retail Technology Show, the flagship event for retail, in 2024.


Retail Technology Show brings together Europe’s most forward-thinking retailers and leading tech innovators to discuss how retailers can fast-forward their digital transformation strategies and empower their businesses to thrive, survive and disrupt, while utilising technological advancements and innovation. Taking place at London’s Olympia on 24-25 April 2024, Retail Technology Show’s mission is to drive the industry forwards through innovation by uniting the brightest minds in retail and future-forward technology providers.

IPI will be showcasing Contact Centre solutions that revolutionise customer service for retailers at its stand, 4B58. IPI’s unified Contact Centre, Cloud and Connectivity solutions provide unparalleled scalability and flexibility to retailers, allowing them it to offer highly personalised service, respond to seasonal demands and market trends, and seamlessly integrate new features and channels without significant infrastructure investments. These features include the very latest in AI, automation, workforce engagement, speech and text analytics, security and compliance, as well as data analytics and reporting, which together keep retailers ahead of the curve and drive exceptional customer experiences.

The company’s team of experts add value at every part of the digital transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services.

These experts will be available on the IPI stand during the Retail Technology Show to provide more information on how retailers can leverage IPI’s technology and solutions to ensure exceptional customer contact. To book an appointment, please visit:

Sam Grant, Retail Specialist, at IPI commented: “IPI is thrilled to exhibit at this year’s Retail Technology Show, which promises to be the premier platform for industry innovation. With over 20 years of experience collaborating with Europe’s largest retailers, IPI is uniquely positioned to offer valuable insights and cutting-edge solutions that address the challenges and opportunities in today’s dynamic retail market. As pioneers in driving customer experiences through innovation and strategic partnerships, we look forward to showcasing how we’re helping retailers thrive in an ever-evolving landscape.”


To register to attend or exhibit at the Retail Technology Show, visit:


For further press information about IPI, please contact Sarah Hankins or Jacqueline Booker, Eleven Hundred Agency:

For further information about the Retail Technology Show, the event that is transforming retail today, please contact Sarah Cole:

About IPI

IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Its team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Founded in 2001, with its headquarters in Reading and offices in London, Manchester and the Philippines, IPI’s clients include some of the biggest brands in the finance, insurance, retail, travel and leisure, utilities, higher education, and public sectors.

For more information, please contact IPI or visit


About Retail Technology Show

Launched in April 2021, the Retail Technology Show is brought to you by the experienced team who previously organised the UKs largest retail exhibition: RetailEXPO (formerly RBTE).

For ten years, it has been showing how to evolve ahead of the market, building a community of retailers, brands and hospitality providers with the courage to seize the opportunities ahead.

This event is unlike other expos. Here you can see, feel, hear and touch the future of retail. Be the first to see the ideas as they land. You can try out the tech and meet the people who make it happen. Not on a computer screen but face-to-face. The business interaction we have all missed.

The conference programme has always been known for bringing together the industry’s leaders and most influential voices. This year will be no exception. This will be the place to gain first-hand insight to shape your growth plans ahead.

Our Story – Retail Technology Show – Transforming Retail Today