Verint - Interaction Analytics

Building upon more than a decade of experience in Contact Centre analytics, IPI offers integrated, best-in-breed methodologies for understanding spoken and written human communications. Read about how we apply the functionality of two solutions, speech analytics and text analytics.

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Analytics | Call recording | Contact Centres | Speech & Text Analytics

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Verint - Interaction Analytics

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