ECX Voice

Meet Alex, a Contact Centre Manager. Alex is facing several pains and constraints as a CX owner. Watch his journey to learn how he overcomes them with ElasticCX, IPI’s Contact Centre as a Service solution, and increases voice capacity with the ECX Voice package.

Post Categories:

Contact Centres | CX | ElasticCX CCaaS | Voice

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

ECX Voice

Post Categories:

Previous PostVerint - Automated Quality Management

Next PostECX Omni

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