Boosting the responsiveness and capabilities of the Securitas UK Alarm Receiving Centre

At the very outset of the project, IPI’s consultants conducted a full audit of the entire Securitas UK telephony infrastructure, which spans the ARC, a disaster recovery site and numerous locations nationwide.

Post Categories:

Connectivity. Number & Lines | Consultancy & Design

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Boosting the responsiveness and capabilities of the Securitas UK Alarm Receiving Centre

Post Categories:

Previous PostNorthern Ireland Water Chatbot Success

Next PostTravel company optimises customer journey

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