Drive your Business to the Next Level with DesktopLive
We take responsibility for all of your IT, from your desktop to your cloud and datacentre, and ensure it is reliable, allowing you to work seamlessly and securely wherever you are based. We understand your required capabilities and offer an integrated service that supports line of business applications and we commit to delivering them, through setting and meeting guaranteed service levels.
Keeping Track of Your IT
Instead of having to source many different services for your IT requirements, we offer our DesktopLive product that bundles everything into one package. Therefore, we take responsibility for your phones, computers and hardware, licenses, cabling and security. By opting for DesktopLive you are free to concentrate on growing your business whilst we support you in the process.
Secure and Compliant
DesktopLive was designed and created with security and auditing in mind from the outset and it is ISO 27001 accredited. It can protect you against ransomware, viruses, hackers and data loss. Our secure and resilient systems can also help you meet the GDPR data protection requirements and comply with the PCI DSS payment card security standard.
Service Desk
Our service desk is the heart of our business so our customers get unlimited telephone and remote IT support. We work to ITIL principles for predictability and efficiency.
Our service desk gives you:
- Break/fix
- Application support
- Administration
- Assistance and advice
How Can We Help?
IT is about capability – being able to do the things you need. From writing documents and building spreadsheets, through email and remote access, to security and specialist applications, IT is the foundation on which you build your business.
Latest Updates
Upcoming Event
7th July, 2022
Explore the misalignment of CX priorities across Customers, Operations and Execs, the impact that this misalignment has on meeting customer expectations, and why many retail contact centres aren’t evolving fast enough.
