Genesys Cloud
From IPI
From IPI
Empower your agents with a 360-degree view of the customer.
Deploy in minutes while meeting compliance requirements.
Configured with redundancy for ultimate reliability.
IPI’s Genesys Cloud migration offer enables you to benefit from NO Genesys Cloud fees until your legacy contact centre vendor maintenance contract expires. To ensure your contact centre is ready for whatever may come next, we are also offering free consultancy.
Offer unparalleled reliability and consistent experience no matter how your customer contacts you.
You deserve tools that not only work well, but work well together.
The Frost Radar report sets out the strategic imperatives, the growth environment, strategic insights, and the significance of being on the Frost Radar.
More than 1,400 companies in over 100 countries trust the Genesys Cloud platform to orchestrate seamless omnichannel customer journeys and build lasting relationships.
“We needed to expedite the process of remote working once the UK Government had issued the lockdown instruction to ensure that we could continue to deliver excellent service to our customers. IPI were able to rapidly showcase the full benefits that a Genesys Cloud solution could deliver ”
Jonathan Evans, Technology Transformation Manager
“The implementation went really smoothly and within the time frame stated and everyone seems to have picked it up really quickly based on the training materials provided.”
Chris Wane, Senior Planning & Control Analyst