Avaya
Drive Experience Excellence with an Avaya Diamond Partner
Drive Experience Excellence with an Avaya Diamond Partner
Take advantage of our free audit of your Avaya Contact Centre and UC – we can ensure you’re not being overcharged and under supported. We typically realise savings of 20-50% in licences and capacity!
Why is IPI the UK’s Avaya partner of choice? We have been Avaya’s top tier partner for over 20 years and have one of the largest Avaya engineering teams in the UK. This knowledge encompasses Avaya’s full suite from old Nortel systems and outbound dialling to the very latest WFO, AI and Cloud capabilities.
We can deliver your Avaya contact centre in the way you need it: in the cloud—public, private, or hybrid—or on your premises. So why not see how we can help you get the best from your Avaya investment?
IPI’s Proactive Outreach Manager is an application platform that enables organisations to design and manage high performance and cost-effective automated notifications and outbound campaigns that reach out to customers via voice, email, or text messaging. These campaigns can notify customers of key information and enable them to take immediate action through automated self-service or by a conversation with an agent.
IPI wins coveted “Succeed Together” Award at annual Co-op Partner awards Recognised for role in helping Co-op Group migrate its contact centre to the cloud…
Smart Ways to Refresh Your Homeworking Strategy 2020 was difficult for us all and it took its toll. However, we can look at the positives…
18th February, 2021
Free online workshop where we will outline what our product suite includes as well as how it can integrate with your existing contact centre environment.