Avaya
Drive Experience Excellence with an Avaya Diamond Partner
Drive Experience Excellence with an Avaya Diamond Partner
Take advantage of our free audit of your Avaya Contact Centre and UC – we can ensure you’re not being overcharged and under supported. We typically realise savings of 20-50% in licences and capacity!
Why is IPI the UK’s Avaya partner of choice? We have been Avaya’s top tier partner for over 20 years and have one of the largest Avaya engineering teams in the UK. This knowledge encompasses Avaya’s full suite from old Nortel systems and outbound dialling to the very latest WFO, AI and Cloud capabilities.
We can deliver your Avaya contact centre in the way you need it: in the cloud—public, private, or hybrid—or on your premises. So why not see how we can help you get the best from your Avaya investment?
IPI’s Proactive Outreach Manager is an application platform that enables organisations to design and manage high performance and cost-effective automated notifications and outbound campaigns that reach out to customers via voice, email, or text messaging. These campaigns can notify customers of key information and enable them to take immediate action through automated self-service or by a conversation with an agent.
IP Integration (IPI), the digital contact centre specialist, today announced that it has been honoured by Genesys, the global leader in cloud customer experience and…
Make Sure That There Is a Simple Search Function IPI's Head of Consulting shares his suggestions for implementing speech analytics, starting with ensuring there is…
4th March, 2021
Based on a true SaaS delivery model, we have developed a suite of applications in the Cloud to improve CX