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Are you concerned your business is at risk?

Use our assessment tool to find out if your Avaya Contact Centre solution is end of life and end of support today

What’s best for the future of your Contact Centre?

Are you suffering from…

Increasing support costs and limited value?
Limited options for future expansion and development?
Security and compliance concerns due to end of life solution?
Lack of flexibility to meet business challenges?

How we can help

With so many leading Contact Centre solution products now, or soon to be, end-of-life or end-of-support, it can be hard to know whether to stick with a Contact Centre solution and upgrade or consider migrating to an alternative platform.

To help point you in the right direction, we’ll evaluate your Avaya Contact Centre solution estate and explore the future for each operation. With this contextual information, we can then help and suggest the best course of action, specific to your organisation. And we won’t stop there; we’ll take over your Avaya support and stabilise your Contact Centre throughout.

Find out if your Avaya technology is still supported today by using our Avaya assessment tool below

Avaya Estate Assessment Tool










(Optional)

AVAYA CORE PLATFORM








WHEN WAS IT LAST UPGRADED




LICENSE TYPE




IP Office Platform Version




DO YOU HAVE AVAYA SOFTWARE SUPPORT AND UPGRADES




DO YOU HAVE A CONTACT CENTRE



DO YOU HAVE A CONTACT CENTRE



IP Office Contact Centre (IPOCC) Version





Avaya Elite with CMS version







AVAYA AURA CONTACT CENTRE (AACC)




AVAYA AURA CONTACT CENTRE (AACC)




AVAYA EXPERIENCE PORTAL (AEP)






AVAYA PROACTIVE OUTREACH MANAGER (POM)






AVAYA WFO/WEM








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RESULTS

Avaya Estate End of Sale End of Mfg Support (Software)

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Should you stay on Avaya or leave?

As an Avaya Diamond partner, cloud migration specialist and an exceptional support team, we have the credentials, knowledge and expertise to help guide you in the right direction for your organisation.

Speak to an expert today

Latest updates

News

 

05 April, 2024 – London – IPI, the Contact Centre specialist and solutions provider, has announced it will be exhibiting at Retail Technology Show, the flagship event for retail, in...

Blog

 

The continued cost of living crisis is expected to affect consumers over the course of the year ahead, with an increasing number of people facing into financial hardship, many for...

Upcoming Event

 

24th April, 2024

We’re excited to be showcasing the latest Contact Centre solutions and digital innovations that revolutionise customer service for retailers at Stand 4B58!