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Our Partners

We partner with world-leading technology vendors

Our partners help us to provide our clients with services and solutions that empower them to deliver best-in-class service.

We are continuously assessing and improving our approach and mindset, with input and involvement from every member of the IPI team. We are constantly challenging ourselves to improve our service and provide the highest standards to meet or exceed the needs and expectations of our clients.

Genesys

Partnering with Genesys helps us deliver seamless omnichannel customer journeys and build lasting relationships. Making relationships simple…

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Avaya

As Avaya’s longest standing Diamond partner, we can offer open, converged and innovative solutions. Deliver on the Expectations of your Customer….

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Verint

Verint helps us to provide workforce engagement solutions with the highest customer satisfaction ratings in the industry. Efficiently plan resource, evaluate quality, and analyse voice and text interactions…

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Dubber

Our partnership with Dubber, enables us to provide hosted PCI compliance solutions for contact centres. Hosted Solution for Rapid Deployment…

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Microsoft

Our top tier partner status with Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge…

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Google

Helping to organise the world’s information and make it universally accessible and useful….

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Gamma

Our partnership with Gamma provides voice, data and mobile services for the business market…

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VMWare

Our partnership with VMware helps to streamline the journey for organisations to become digital businesses…

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Fortinet

Fortinet helps us to deliver broad, truly integrated, high-performance security across the IT infrastructure. Defending Data – Empowering Business…

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Customer Experience Champions.

For over 2 decades, we have been championing great customer experiences for some of the UK’s biggest brands. Our clients and partners value us for our partnership ethos: if it doesn’t work for you then it doesn’t work for us. We are driven by our passion for integrity, ownership, energy and innovation.

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Latest updates

News

 

IPI becomes the UK’s first client-facing Avaya partner to receive accreditation, which will help more organisations migrate their contact centre operations to the cloud 21 February 2024, London – IPI,...

Blog

 

The continued cost of living crisis is expected to affect consumers over the course of the year ahead, with an increasing number of people facing into financial hardship, many for...