TRAILER: Contact Centre Spoof: Legacy Systems vs Cloud Technology

IPI’s new contact centre-themed carpool karaoke series, ‘On Hold & On The Road’ is almost here! Catch a ride with Legacy Dave, Super Agent Jack, and Salesman Sam as they embark on a road trip, discussing the limitless opportunities of cloud-based technology, the woes of sticking with outdated legacy systems, and harmonising with parodies of popular tunes!

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

TRAILER: Contact Centre Spoof: Legacy Systems vs Cloud Technology

Previous PostHow retailers can thrive in a new era of service personalisation

Next PostLiberata embraces innovation with IPI

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