#IPIWellnessWednesday - Alleviating Stress in the Contact Centre

The theme for April in our #IPIWellnessWednesday series is Stress Awareness. Craig Farley, Head of Consulting at IPI, talks about the pain points that can effect manager and agent stress levels and shares tips for de-stressing your Contact Centre.

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Contact Centres | EX

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

#IPIWellnessWednesday - Alleviating Stress in the Contact Centre

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Previous Post#IPIWellnessWednesday - Benefits of Training & Enablement

Next PostWe make things simple

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