Gamification: How it can be used to effectively engage your Contact Centre employees

In this ebook, you will learn how gamification has evolved over time and how it can be used to best meet the needs of the 21st century Contact Centre. We will share our best practice tips gathered from IPI’s 20 years’ experience of working with Contact Centres, helping you to kick-start a gamification programme that ensures success.

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Applications | Contact Centres | EX | Integrations | WEM