Gamification eBook

How to engage your contact centre employees through gamification

Motivation comes in many forms, but one proven method lies in turning an activity into a pseudo game and rewarding participants with a fantastic employee engagement tool, such as gamification.

We will share our best practice tips gathered from IPI’s 20 years’ experience of working with contact centres, helping you to kick-start a well-structured gamification programme that ensures success.

Complete the form to access a copy of our gamification eBook.

The eBook will be sent to you via email.