Verint - Workforce Optimisation

IPI Workforce Optimisation from Verint offers a premium solution to the market that supports all of the key functions of the Contact Centre and links these together into a coherent set of products which provide all of the essential services that users need.

Post Categories:

Contact Centres | Speech & Text Analytics | WFM | WFO

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Verint - Workforce Optimisation

Post Categories:

Previous PostAvaya Experience Platform

Next PostVerint - Workforce Management

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