IPI for Insurance

With customer expectations at an all-time high, but satisfaction at an all-time low, insurers and brokers need to look at the heart of their customer service operations – the Contact Centre – to rise above the competition and retain market share. That’s where IPI comes in.

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Previous PostThe age of the customer: How insurers can overcome five key Contact Centre challenges
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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

IPI for Insurance

Post Categories:

Previous PostThe age of the customer: How insurers can overcome five key Contact Centre challenges

Next PostMotability Operations Ltd gears up its Contact Centre operations with IPI

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