IPI facilitates Europa Group's rapid transformation to the cloud in unprecedented times

IPI recommended a move to the cloud-based Business Continuity Planning (BCP) offering from Genesys, the Genesys Rapid Response, a transition IPI had already successfully implemented with other clients that had needed to make a quick move to the cloud as a result of the pandemic.

Post Categories:

Cloud | Contact Centres | CX | Digital Transformation | Genesys

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

IPI facilitates Europa Group's rapid transformation to the cloud in unprecedented times

Post Categories:

Previous PostIP Integration Company Snapshot

Next PostCloud Contact Centre Migration

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