Avaya Experience Platform

Avaya Experience Platform™ makes it easy for organisations to deliver effortless customer experiences across different channels and devices while helping maximise employee and team performance. Avaya Experience Platform empowers employees with faster, more responsive and always-on customer engagement.

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Avaya | Contact Centres

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Avaya Experience Platform

Post Categories:

Previous PostEquivo rings in the changes with new telephony system from IPI and Genesys

Next PostVerint - Workforce Optimisation

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