Powering Next-Gen Customer Experiences
Your resilient IT platform – designed by the contact centre experts.
Cloud
Flexible cloud computing solutions can help your contact centre increase the speed, power and security of your IT infrastructure. And because you only pay for what you need, your computing can flex with your business, either as you scale or as seasonal demands change.
Connectivity, Numbers and Lines
Expand the potential of your contact centre with optimal connections, numbers and lines. Our consultants can help you understand the options and implement a telephony network that is ready for the future you’re building.
Security
The changing compliance environment is almost as challenging as the evolving threats from online fraudsters and scammers. IPI can help you reduce the potential for attacks, build strong defences and simplify compliance obligations.
The Heart of your Contact Centre
IPI has partnered with contact centres for decades. We’re a rare breed of tech experts that truly understand the challenges you face and the goals you value.
Our platform solutions help you boost the customer experience, reduce overheads, protect your data, and minimise your compliance risks. IPI delivers the flexible IT environment that empowers your contact centre to achieve more.
Latest Updates
News
IPI wins coveted “Succeed Together” Award at annual Co-op Partner awards
IPI wins coveted “Succeed Together” Award at annual Co-op Partner awards Recognised for role in helping Co-op Group migrate its contact centre to the cloud…
Blog
Smart Ways to Refresh Your Homeworking Strategy
Smart Ways to Refresh Your Homeworking Strategy 2020 was difficult for us all and it took its toll. However, we can look at the positives…
Upcoming Event
18th February, 2021
Free online workshop where we will outline what our product suite includes as well as how it can integrate with your existing contact centre environment.
