Powering Next-Gen Customer Experiences
Your resilient IT platform – designed by the contact centre experts.
Cloud
Flexible cloud computing solutions can help your contact centre increase the speed, power and security of your IT infrastructure. And because you only pay for what you need, your computing can flex with your business, either as you scale or as seasonal demands change.
Connectivity, Numbers and Lines
Expand the potential of your contact centre with optimal connections, numbers and lines. Our consultants can help you understand the options and implement a telephony network that is ready for the future you’re building.
Security
The changing compliance environment is almost as challenging as the evolving threats from online fraudsters and scammers. IPI can help you reduce the potential for attacks, build strong defences and simplify compliance obligations.
The Heart of your Contact Centre
IPI has partnered with contact centres for decades. We’re a rare breed of tech experts that truly understand the challenges you face and the goals you value.
Our platform solutions help you boost the customer experience, reduce overheads, protect your data, and minimise your compliance risks. IPI delivers the flexible IT environment that empowers your contact centre to achieve more.
Latest Updates
News
IPI teams up with The Mentoring Lab to help young people break into the tech sector
IPI, the digital contact centre specialist, has teamed up with Hackney-based, black-led not-for-profit youth organisation, The Mentoring Lab. IPI is supporting The Mentoring Lab by…
Blog
Golden Rules for Call Monitoring
Incentivise the Right Behaviours IPI's Head of Consulting shares his golden rule for call monitoring. It is important to remember why you do call…
Upcoming Webinar
19th May, 2021
This webinar will include industry leaders, Contact Centre specialists and clients discussing the future of the Contact Centre
