Powering Next-Gen Customer Experiences
Your resilient IT infrastructure – designed by the contact centre experts.
Cloud
Flexible cloud computing solutions can help your contact centre increase the speed, power and security of your IT infrastructure. And because you only pay for what you need, your computing can flex with your business, either as you scale or as seasonal demands change.
Connectivity, Numbers and Lines
Expand the potential of your contact centre with optimal connections, numbers and lines. Our consultants can help you understand the options and implement a telephony network that is ready for the future you’re building.
Security
The changing compliance environment is almost as challenging as the evolving threats from online fraudsters and scammers. IPI can help you reduce the potential for attacks, build strong defences and simplify compliance obligations.
The Heart of your Contact Centre
IPI has partnered with contact centres for decades. We’re a rare breed of tech experts that truly understand the challenges you face and the goals you value.
Our infrastructure solutions help you boost the customer experience, reduce overheads, protect your data, and minimise your compliance risks. IPI delivers the flexible IT environment that empowers your contact centre to achieve more.
Latest Updates
News
PRESS RELEASE: IPI teams up with UK Youth to help young people build bright futures
IPI are supporting UK Youth to improve opportunities for disadvantaged young people, helping them gain the skills they need to build bright futures.
Blog
Contact Centre Crisis Management
Here are IPI’s top tips on how to best manage your contact centre during the pandemic. From WFM optimisation to making sure your website is up to date.
Upcoming Webinar
17th June, 2020
Leverage analytics to support your remote agents and safeguard your brand.
