Customer Churn Index 2020

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Why do customers churn?

Find out why Britain’s consumers leave suppliers in the latest customer churn index 2020.

Despite increasing encouragement to switch, consumers would rather stay loyal!

There are five significant takeaways for the leaders of Britain’s major suppliers. Read the CallMiner report to find out more.

Contact us for more information or read more about Interaction Analytics.

Video On Demand – Are you listening to your vulnerable customers?

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