Avaya Contact Centre Optimisation
Transform your Avaya experience with IPI.
From the UK’s most accredited Avaya Diamond partner.
Transform your Avaya experience with IPI.
From the UK’s most accredited Avaya Diamond partner.
We can help you maximise the potential of your investment.
Wondering if your Avaya investment or current Avaya Partner could achieve more? Our consultants can help you unlock value and improve the customer experience.
Many companies invest heavily with Avaya technologies and platforms but fail to achieve optimal infrastructure performance. This leads to inefficiencies and lost potential.
IPI manage your Avaya support while analysing and optimising your solution. This ensures a seamless continuation of operations while we uncover significant gains in operations, costs, and experience.
While contact centre technology is our focus, we know that the key to success is to align your people, processes and platform, so that every element works in harmony.
Complete the form today or give us a call.
By implementing Avaya IP Office with ACCS (Avaya Contact Centre Select) using POM, Hillarys call centre team can blend calls – enabling them to assist the inbound team when required.
As one of the world’s largest security providers, Securitas selected IPI to deliver always-on, highly resilient and future-proof infrastructure across all its sites.