Today’s fast-moving digital landscape requires a managed IT service that boosts productivity, communication, and collaboration. DesktopLive from IPI provides the support you need to manage a modern workplace platform with confidence.
Transform Your Modern Workplace
with DesktopLive
DesktopLive is a comprehensive managed service designed to support cloud, hybrid, and on-premise environments. We simplify your IT operations, keep your workforce connected, and provide scalable support that grows with your business.
Enhance Collaboration with Microsoft 365
Empower your teams with integrated access to the full Microsoft 365 suite, including Teams, OneDrive for Business, SharePoint, and Yammer. DesktopLive ensures secure, real-time collaboration and document access across devices and locations, so your people can do their best work, wherever they are.
Simplify Support with a Single Point of Contact
Tired of juggling multiple IT support contracts? Our Managed Service Desk acts as a single point of contact across your tech stack. We triage support requests, prioritise first-time fix resolution, and simplify your operations, helping reduce downtime, lower escalation rates, and boost employee productivity.
ISO 27001 Certification Guarantee
Security and compliance are built into every layer of DesktopLive. We’re proud to be ISO 27001 certified, ensuring your data is managed to the highest international standards. With proactive patch management, antivirus protection, and continuous monitoring, your organisation is always one step ahead of emerging threats.
What’s Included in DesktopLive?
Our all-in-one managed service includes:
- Microsoft 365 Integration and licensing support
- Remote monitoring and management (RMM) tools
- Endpoint antivirus and threat prevention
- Mobile Device Management (MDM) and Bring Your Own Device (BYOD) support
- Virtual and physical desktop environment support (Windows and MacOS)
- Access to the IPI Network Operations Centre (NOC) for proactive/reactive assistance
- Automated application patching
- Per-user, per-month pricing with fixed costs for budget certainty
Whether on-site, remote, or hybrid, your team stays productive, protected, and connected.
Built for the Modern, Mobile Workforce
Work is no longer a place; it’s wherever your team needs to be. DesktopLive is designed to provide agility and resilience for the modern business. With secure access from any device, your employees can maintain performance whether in the office, on the road, or working from home.
Trusted Expertise by Leading Organisations Across the UK
IP Integration supports some of the UK’s busiest and most security-conscious organisations. We don’t just deliver managed services, we form lasting partnerships. Our experts take the time to understand your business needs and tailor solutions that drive efficiency, cost savings, and measurable business outcomes.
Ready for a Modern Workplace Solution?
Let DesktopLive take the complexity out of IT management with a modern workplace solution that’s built for how work happens today. Get in touch to learn how we can support your business with a secure, collaborative, and expertly managed digital workplace.
What Our Clients Say
“IPI took the time to understand clearly what we wanted to achieve from this project and they delivered. From their extensive knowledge of the market, through to the training and management of the migration, we have been impressed, with our entire organisation feeling the benefits of moving to the cloud. Agents are saving valuable time through the efficiencies inherent in Genesys Cloud, allowing them to spend longer with our customers. IT administrators are able to do their job more easily with greater visibility into the customer service platform. Overall, our team is happy, which for us is validation that we made the right decision to transition to the cloud and that IPI was the right partner to get us there.”
Mark Sayer
EMIS
“As a utility company, we know our customers sometimes need information quickly, so don’t want to be on hold with a call centre or have to search through pages of information for the answers they need. The chatbot solves this, providing quick and easy access to information and improving our customers’ experience with our brand. IPI has made this transition easy for us. Its team of dedicated consultants worked collaboratively with our team, finding creative solutions to problems and making sure that the chatbot both reflected our brand and met the needs of our customers. We are delighted with the results to date and are excited about continuing our digital transformation journey with IPI.”
Orla McGivern
Customer and Insights Senior Manager at Northern Ireland Water
“The sales process was smooth but the best part for us has been that the account team have been extremely helpful, supportive and knowledgeable as we navigate the new system. It is clear that IPI take their customers very seriously and don’t just bring in the A-team for the sale…”
Jonathan Evans
Technology Transformation Manager at Hodge Bank
“Ensuring that our back-end infrastructure is geared up to support our customer base is absolutely critical to the continued success of our company. IPI provided us with confidence that our systems would be effectively supported and would continue to deliver the service our customers expect from our brand.”
Rashpal Degun
Communications Manager at DialAFlight
“IPI has been more than a supplier to us – they are a valued partner that will continue to help us meet our goals over the years to come. IPI’s knowledge and expertise around contact centres is unrivalled in the industry, and they both understand the challenges we face daily but also the solutions and services that enable companies like ours to succeed. We look forward to working in partnership with them in the years ahead.”
Paul Kenyon
Connect Services Manager (Data & Voice)
Latest News & Blogs
News
IPI launches its first partner programme, Evolving Together, to empower UK SMEs with ElasticCX. High margins, AI-powered CX, and tiered partner support.
Blog
AI in Contact Centres is transforming customer experience but on-premise platforms are being left behind. Discover why cloud-native systems are the key to delivering intelligent, AI-driven service.
Upcoming Event
1st October, 2025
AI: The Next Evolution of Heroism is an immersive, one-day event. Through live demos, expert discussions, and real-world stories, you’ll discover how to lead AI transformation from the inside out.
