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DesktopLive Secure, managed IT services for a modern workplace

In today’s fast-moving digital landscape, secure managed IT services are critical to powering productivity, communication, and collaboration. DesktopLive from IPI provides the support you need to manage a modern workplace platform with confidence.

Why choose our secure managed IT services?

DesktopLive from IPI, delivers comprehensive, secure, and expertly managed IT services, enabling your teams to connect, collaborate, and thrive from anywhere. Whether you’re in the cloud, hybrid, or still managing on-premise environments, we provide the support you need to drive operational efficiency and long-term growth.

Embrace a simpler, more secure and connected workplace

Enhance collaboration with Microsoft 365

Empower your team with seamless access to industry-leading productivity tools. DesktopLive supports full integration with Microsoft 365, including Teams, OneDrive for Business, SharePoint, and Yammer, allowing employees to collaborate in real time, securely access documents from any location, and streamline communication across departments.

Increase operational simplicity

Tired of juggling multiple IT support contracts? Our Managed Service Desk acts as a single point of contact across your tech stack. We triage support requests, prioritise first-time fix resolution, and simplify your operations, helping reduce downtime, lower escalation rates, and boost employee productivity.

Boost security & ensure compliance

Security and compliance are built into every layer of DesktopLive. We’re proud to be ISO 27001 certified, ensuring your data is managed to the highest international standards. With proactive patch management, antivirus protection, and continuous monitoring, your organisation is always one step ahead of emerging threats.

What’s included in DesktopLive

Our all-in-one managed service includes:

  • Microsoft 365 Integration and licensing support
  • Remote monitoring and management (RMM) tools
  • Endpoint antivirus and threat prevention
  • Mobile Device Management (MDM) and BYOD support
  • Virtual and physical desktop environment support (Windows and MacOS)
  • Access to the IPI Network Operations Centre (NOC) for proactive/reactive assistance
  • Automated application patching
  • Per-user, per-month pricing with fixed costs for budget certainty

Whether your team works on-site, remotely, or in a hybrid setting, DesktopLive ensures they stay productive, protected, and connected.

Built for the modern, mobile workforce

Work is no longer a place — it’s wherever your team needs to be. DesktopLive is designed to provide agility and resilience for the modern business. With secure access from any device, your employees can maintain performance whether in the office, on the road, or working from home.

Trusted by leading organisations across the UK

At IPI, we support some of the UK’s busiest and most security-conscious organisations. We don’t just deliver managed services – we form lasting partnerships. Our experts take the time to understand your business needs and tailor solutions that drive efficiency, cost savings, and measurable business outcomes.

Ready to simplify your IT? Let’s talk

Let DesktopLive take the weight of IT management off your shoulders. Contact our team today to discover how we can help your business evolve with a secure, collaborative, and expertly managed digital workplace.

Visit our resources page to find out more

“Ensuring that our back-end infrastructure is geared up to support our customer base is absolutely critical to the continued success of our company. IPI provided us with confidence that our systems would be effectively supported and would continue to deliver the service our customers expect from our brand.”

Rashpal Degun, Communications Manager at DialAFlight, part of the Lotus Group

“We offer a key service to the public in debt advice which can be extremely sensitive and with the impending impact of Covid19 we needed to protect our workforce and still provide this essential service to the public. We also needed to ensure our call routing IVR system was still utilised. IPI were excellent in understanding our priorities and very quickly worked in partnership with my team to deliver and configure an AVAYA remote working solution within 48 hours. The extra effort and attention from IPI to insure we were able to continue providing our service from 173 advisers all working remotely and no disruption or changes to our IVR call flow gave us comfort and allowed us to focus on the other priorities in our business.”

Martin Nall, Head of IT at Money Advice Trust

“Out of all the technology partners in the market it was IPI that impressed us the most with their extensive knowledge of Avaya, highly responsive support services and guidance around deploying the latest digital technologies. IPI’s innate understanding of what makes a contact centre tick and how to optimise operations to obtain the best business benefits have been fundamental to our long-lasting partnership.”

Martin Nall, Head of IT at Money Advice Trust

“We have real confidence in IPI’s ability to deliver on their solutions, they really make an effort to understand our goals and objectives so we know we are in safe hands. IPI has continually impressed with their teamwork, communication and co-operative approach, not to mention top-class, innovative solutions. IPI’s longstanding partnership with Avaya together with their insights and expertise have been invaluable to our business and we look forward to working together to deliver excellence for our employees and patients, and building a long and trusted relationship with IPI.”

Charlie Barrett, Telecoms & Infrastructure Manager at United Lincolnshire Hospitals NHS Trust

“IPI’s knowledgeable and efficient team provides exceptional support for our UK and European offices.”

Steven Dick, Infrastructure Engineer III at ARI Fleet

“I can honestly say that IPI are unique in their market space. Despite all the challenges affecting everyone now, IPI pulled out all the stops and delivered us a clear business continuity plan and helped us to quickly transition to a new solution seamlessly.”

Harvey Gill, Head of IT at Virtual Leasing Service Ltd

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