Partnering with Genesys helps us deliver seamless omnichannel customer journeys and build lasting relationships. Making relationships simple…. Read more
IPI is focused on creating intelligent contact centre solutions that deliver exceptional customer experiences. Founded in 2001, the company has more than 300 customers and support more than four million transactions and 55,000 agents every day.
We have an enviable customer retention rate of 98.7%, with more than 300 customers and 55,000 agents using an IPI solution, which demonstrates our unparalleled pedigree.