A Business Reporter feature
Focusing on who people are, rather than what they’ve done, creates workplace cultures that spur innovation and shape future leaders.
The CV is a staple of the recruitment process – a tool businesses have relied upon for decades to decide who gets a shot at joining the team. However, while it is helpful for documenting the experiences of seasoned professionals, it reveals little about what truly matters: how well a person aligns to the culture and fabric of an organisation.
To truly identify the right talent for an organisation, and the future leaders of industry, we need to look at the qualities, rather than the qualifications, an individual brings, and whether they will contribute something positive to the culture of a company. As such, it’s time to rethink how we search for and invest in the business leaders of the future.
To continue reading Sat Sanghera’s (CEO of IPI) perspective on why values and purpose matter more than experience in building strong, successful teams, access the full article on Business Reporter.
Sat joined IPI in an advisory capacity for business growth in 2019, before moving to the role of CEO in December 2020, bringing over 20 years of multinational tech leadership experience to the role.
Prior to joining IPI, Sat co-founded European Contact Centre solutions and services organisation, DatapointEurope, which was sold in 2017. Previously, Sat has held global sales leadership and product development roles, has held a number of board advisory roles at leading technology organisations, and has worked as a technology M&A advisor.
As CEO at IPI, Sat follows five key guiding principles: people, clients, propositions, fiscal and operational brilliance. IPI is shaped around these principles, enabling its people to create intelligent and innovative Contact Centre solutions that deliver exceptional experiences to its clients and customers.
