Our Partners

We partner with world-leading technology vendors

Our partners help us to provide our clients with services and solutions that empower them to deliver best-in-class service.

We are continuously assessing and improving our approach and mindset, with input and involvement from every member of the IPI team. We are constantly challenging ourselves to improve our service and provide the highest standards to meet or exceed the needs and expectations of our clients.

Genesys

Partnering with Genesys helps us deliver seamless omnichannel customer journeys and build lasting relationships.

VMWare

Our partnership with VMware helps to streamline the journey for organisations to become digital businesses.

Calabrio

Solutions for simpler workforce management.

Microsoft

Our top tier partner status with Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Google

Helping to organise the world’s information and make it universally accessible and useful.

Gamma

Our partnership with Gamma provides voice, data and mobile services for the business market.

Verint

Verint helps us to provide workforce engagement solutions with the highest customer satisfaction ratings in the industry. Efficiently plan resource, evaluate quality, and analyse voice and text interactions.

Fortinet

Fortinet helps us to deliver broad, truly integrated, high-performance security across the IT infrastructure. Defending Data – Empowering Business.

Avaya

As Avaya’s longest standing Diamond partner, we can offer open, converged and innovative solutions.

Become a Partner

Latest News & Blogs

News

 

Discover the benefits of the IPI Partner Programme, designed for partners to provide scalable and flexible CX solutions.

Blog

 

Many travel and leisure organisations believe their CRM is enough to manage customer experience. But CRM and CCaaS serve very different purposes. In emotionally driven sectors, real-time orchestration matters more than stored data — especially when the moment truly matters.