Events
Online and face-to-face events – benefit from joining us, meeting your peers, chatting with industry experts and staying ahead of the game
Upcoming Events
Upcoming Event
10th November, 2026
This Spotlight brings together senior leaders across insurance & financial services to explore what turns AI investment into real operational advantage. The day combines new thinking, industry insight, practical sessions and peer discussion – focused on improving customer outcomes, creating capacity and making technology work harder.
Previous Events
Event
Genesys Xperience 2026 Las Vegas
1st - 3rd September, 2026
We’re excited to be joining Xperience 2026 as a Silver Sponsor, and this year we’re bringing even more to the show. We’ll be showcasing three of our premium applications for Genesys Cloud, each designed to tackle a different contact centre challenge.
Event
IPI Spotlight: From AI to Impact - 2nd or 3rd June
2nd - 3rd June, 2026
Join us at Spotlight 26: From AI to Impact to explore practical AI applications that drive measurable CX improvements for Enterprise and SMB leaders on June 2-3, 2026, in Manchester.
Event
BIBA Conference
13th - 14th May, 2026
IPI is speaking and exhibiting at BIBA 2026! Visit is on stand D80 and don't miss our Fringe Session at 3pm Wednesday!
Event
Genesys Xperience On Tour London
28th - 29th April, 2026
IPI is sponsoring Genesys Xperience On Tour London!
Event
Retail Technology Show
22nd - 23rd April, 2026
IPI is heading to the Retail Technology Show for a third year! See us on stand W60 to talk all things AI, Payments and CX in the Contact Centre.
Event
IPI Innovate 2026
26th March, 2026
IPI Innovate is our annual leadership forum, exclusively for our clients. This year's theme is Human-led in an AI World. We're excited to be joined by Penny Power, Dom Black and other peers across the industry.
