Events
Online and face-to-face events – benefit from joining us, meeting your peers, chatting with industry experts and staying ahead of the game
Upcoming Events
Upcoming Event
4th February, 2025
Designed to help you sharpen your focus on the latest trends, technologies, and challenges reshaping the Contact Centre industry. Through a wide-angle lens, we’ll explore how AI and cutting-edge innovations are reframing customer interactions, empowering your Contact Centre to capture success from every angle.
Upcoming Event
6th February, 2025
Designed to help you sharpen your focus on the latest trends, technologies, and challenges reshaping the Contact Centre industry. Through a wide-angle lens, we’ll explore how AI and cutting-edge innovations are reframing customer interactions, empowering your Contact Centre to capture success from every angle.
Previous Events
Event
IPI Spotlight: Unleashing the Hero within Your Agents
4th June, 2024
Gear up to explore mind-blowing strategies, dive into industry insights, and soak in success stories that will completely transform the way you empower your agents, turbocharge efficiency, and send customer satisfaction soaring!
Event
BIBA 2024
15th May, 2024
We're exhibiting at BIBA 2024 with Genesys! Come and speak to us about super-charging your insurance Contact Centre on Stand D84!
Event
Retail Technology Show 2024
24th April, 2024
We’re excited to be showcasing the latest Contact Centre solutions and digital innovations that revolutionise customer service for retailers at Stand 4B58!
Event
IPI Spotlight - 25th & 30th January 2024
25th January, 2024
Join us for our first IPI Spotlight event, illuminating the future of CX excellence in a face to face series, spanning the north and sound of England!
Event
Journeys with Avaya
7th December, 2023
Join us at Frameless, Marble Arch in December to experience JOURNEYS with Avaya, the event where you’ll discover how to engage with customers and employees in more powerful ways through AI and automation.
Event
UK National Contact Centre Conference 2024
26th September, 2023
Find us at Stand 16! Taking place on the top floors of the QEII Centre in Westminster in a private event suite with stunning views of the Houses of Parliament, Big Ben and Westminster Abbey, delegates will have the opportunity to meet and listen to award-winning contact centre professionals, whilst exploring the latest technology and meeting with potential partners in a small expo.
