Insurance Bot

Deploy in 3 days. 90 days free usage

Bots Raise the Bar on Service

The impact of coronavirus has demonstrated how effective chatbots are at reducing call volumes while providing 24/7 service. Chatbots, like Arti here on this page, are reshaping everything from policy recommendation to claims processing, enabling insurers to service customers with a reduced workforce. IPI can quickly deploy an insurance bot like Arti in just 3 days and provide 90 days free usage. Give Arti a try….

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Bots Adding Value to Insurance Companies
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Answer policy questions
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Renew and suggest a new policy
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Create and track claims
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Update contact information
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Create quotes and submit/send documents

Proven ROI

Chatbots deflect up to 50% of calls away from your agents, delivering a return on investment within just a few months

Customer Satisfaction

Improve NPS and increase customer engagement – fast, accurate information

Cut Down on Errors

Based on the questions asked, a chatbot will always give the right answers

Build in 3 Days PLUS 90 Days Free Usage

Transformation is easy when you have a partner that can guide the way. Our consultants, architects and engineers have decades of experience in guiding contact centres into the future. We can help you implement solutions that improve the customer experience, improve efficiency and delight your teams

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Bots are where the Customers are

At IPI, we help organisations to implement AI-enabled chatbots that provide a fast, responsive service and enrich customer experience. From automating FAQs and updating information, through to getting a quote and secure payments, chatbots are making an impact across the Insurance industry. The business case is simple: deliver 24/7 on-demand information and support, plus a consistent customer experience, at a low cost.

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IPI has made this transition easy for us. Its team of dedicated consultants worked collaboratively with our team, finding creative solutions to problems and making sure that the chatbot both reflected our brand and met the needs of our customers. We are delighted with the results to date and are excited about continuing our digital transformation journey with IPI.

Orla McGivern, Customer and Insights Senior Manager