Bots Raise the Bar on Service
The impact of coronavirus has demonstrated how effective chatbots are at reducing call volumes while providing 24/7 service. Chatbots, like Arti here on this page, are reshaping everything from policy recommendation to claims processing, enabling insurers to service customers with a reduced workforce. IPI can quickly deploy an insurance bot like Arti in just 3 days and provide 90 days free usage. Give Arti a try….
Improve NPS and increase customer engagement – fast, accurate information
Cut Down on Errors
Based on the questions asked, a chatbot will always give the right answers
Build in 3 Days PLUS 90 Days Free Usage
Transformation is easy when you have a partner that can guide the way. Our consultants, architects and engineers have decades of experience in guiding contact centres into the future. We can help you implement solutions that improve the customer experience, improve efficiency and delight your teams
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Bots are where the Customers are
At IPI, we help organisations to implement AI-enabled chatbots that provide a fast, responsive service and enrich customer experience. From automating FAQs and updating information, through to getting a quote and secure payments, chatbots are making an impact across the Insurance industry. The business case is simple: deliver 24/7 on-demand information and support, plus a consistent customer experience, at a low cost.
“IPI has made this transition easy for us. Its team of dedicated consultants worked collaboratively with our team, finding creative solutions to problems and making sure that the chatbot both reflected our brand and met the needs of our customers. We are delighted with the results to date and are excited about continuing our digital transformation journey with IPI.”Orla McGivern, Customer and Insights Senior Manager