Voice Biometrics Archives

AI Automation Call recording & QM Contact Centres CX First Call Resolution FCR Speech & Text Analytics Telephony Training Voice Voice Biometrics

Three Ways to Reduce Contact Centre Customer Frustrations

Applications Contact Centres ID & V Integrations News Voice Voice Biometrics

PRESS RELEASE – IPI bolsters voice biometric capabilities through partnership with Aculab

Applications Articles Automation Contact Centres Speech & Text Analytics Speech Self Service Voice Voice Biometrics

How the Financial Industry is betting on RTSA solutions for Customer Excellence

Articles Contact Centres Voice Voice Biometrics

Voice biometrics: an explainer

At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Voice Biometrics

Three Ways to Reduce Contact Centre Customer Frustrations

PRESS RELEASE – IPI bolsters voice biometric capabilities through partnership with Aculab

How the Financial Industry is betting on RTSA solutions for Customer Excellence

Voice biometrics: an explainer

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