Jayne is a seasoned leader with 30 years in the Contact Centre industry, navigating its evolution from basic terminals to cutting-edge cloud solutions.
Now Director of Operations at Liberata, Jayne has driven a major service transformation, leveraging the Genesys Cloud to enhance omnichannel customer access and colleague development. A CCA Women in Leadership award winner, she has led teams to multiple industry accolades and actively mentors aspiring women leaders. Beyond work, she’s a proud mother and grandmother, dedicated to inspiring the next generation.
Read the full Spotlight Profile at SheCanCode to find out how Jayne is setting the benchmark for innovation in the public sector.
Jane is Head of Marketing at IPI with over 30 years experience in the IT marketing arena. Passionate about driving change through innovative technologies and highly focused on delivering IPI’s core messages to it’s clients and prospects.
