Business VOIP Provider: VoiceConnect

Voice Services with a little extra

At IPI we have developed a Voice Services Platform that caters for a wide range of needs, if you are reading this you may already know what you need, but what about the things you maybe need later or hoped you never would. We’ve got you covered, using our extensive pedigree in Contact Centre, Unified Comms, Development and Compliance we have a different aspect on Voice and how it supports businesses goals than additional carriers.

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Voice services for any platform including Teams

Just a Voice Service… But not just a Voice Service

Improved scalability, flexibility and resilience

We used our pedigree to build our modern Voice Platform which provides scalable, flexible and resilient Voice Services, but you might say all networks and carriers do this. What we’ve done is built the platform to do this and then some more including:

Secure Voice Services incorporating Encryption
Unique burstable service that allows you to cope with those unplanned moments – we don’t penalise you for unplanned events.
Access to the IPI Cloud AI suite of services baked in, just add your desired application with no costly and timey integration costs, it’s already their built into the platform.
In contract with your existing provider and they can’t provide you the tools you need like PCI compliance, Call recording or AI based services, no problem our SIPConnect service allows you to bring your existing carrier.
Intelligent network-based call routing for call deflection or BC/DR
Certification for Microsoft Team and Genesys

Your connection to greater potential

At IPI, we’ve spent decades empowering organisations with the right connections to improve the customer experience. It’s this rare blend of experience and technical proficiency that means we can explore your requirements and implement the solutions that will remedy your challenges and fuel your transformation.

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.