NS3 Framework

Crown Commercial Services

RM6116 for Lot 4d – Inbound Telephony Services

We are an approved supplier to the UK public sector on the Network Services 3 (NS3) RM6116 framework, managed by Crown Commercial Services.

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Telecommunications services including networks for the entire public sector.

The NS3 framework gives public sector buyers access to network infrastructure and communication services; such as cloud services, audio and video conferencing, radio and satellite networking.

Benefits of contracting with us

Direct access to suppliers to support your organisation’s digital transformation journey
Realise savings by migrating to lower cost, more efficient technologies
Quick, cost-effective procurement process by contracting under pre-agreed terms and conditions
Contract under simple agreements with flexible contract lengths
No requirements for OJEU, ITT, RFPs or contract negotiated
Easy communications between suppliers and buyers

Lot 4b:

Inbound Telephony Services

IPI will offer carrier services for inbound call management for Contact Centre functionality, specialising in Inbound Telephony Services.

What next?

Contact us today for advice on procuring through the NS3 framework, and we can help you begin your digital transformation today.

Visit our resources page to find out more

Go to resources

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““IPI is one of a small number of key suppliers that we’ve built a long-term partnership with – gaining its role as a trusted advisor due to its capability, innovation, openness and value delivered. We’ve benefited from IPI’s broad expertise across telecoms for a number of years, so when the time came for us to consider the next phase of our contact centre’s evolution, it was only natural to continue our relationship with the team. With a solid understanding of our business and our requirements in the on-premise world, IPI was the right choice to help us take our first steps into the cloud.””
Julian Bond, Head of ICT at Hillarys

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““Working with IPI has been transformative for Motability Operations Ltd’s Contact Centre. Our customer service specialists now feel more empowered and confident in providing exceptional customer service. With IPI’s expertise and support, we’ve improved efficiency and deepened our connection with those we serve. Together, we’re making meaningful strides towards empowering individuals with disabilities across the UK and enhancing their quality of life through accessible transportation solutions.””
Laura Browning, Business Analyst, Motability

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““Alert Me allows us to send messages to large groups of students, from lectures being cancelled to full campus lock-downs.””
Top 10 UK University

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““Ask Me has successfully completed in excess of 350,000 Customer Satisfaction surveys and provided valuable insight to allow us to enhance our service approach.””
Leading Global Car Manufacturer

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““Send Me allows us to cope with the surge in demand that occurs around our customers’ product updates and new releases.””
Multinational Fulfilment Agency

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““Where previous suppliers have failed, IPI has succeeded, quickly and seamlessly implementing a solution that has already benefited our organisation. IPI has delivered from the off, providing valued consultation and a solution that exceeded all expectations, to create the experience our customers and staff deserve. Without IPI’s hard work and dedication, we would have struggled to make it through our peak period.””
Travel Company

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