Crown Commercial Services
Lot RM3808 – Network Services 2
We are an approved supplier to the UK public sector on the Network Services 2 (NS2) RM3808 framework, managed by Crown Commercial Services.
The NS2 framework gives public sector (and other registered, adjacent industries) quick, simple and direct access to specialist suppliers like IPI to provide access to IPI telephony solutions, contact centre services, data and voice access – amongst others.
Data Access Services
This is for the provision of connectivity services, enabling Site-to-Site or Site-to-cloud inter-connectivity
IP Telephony Services
This is for the provision of end-to-end IP telephony services with the ability to connect to the PSTN
Contact Centre Services
This is for the provision of call/contact centre services for the use of Buyer employees only
““Alert Me allows us to send messages to large groups of students, from lectures being cancelled to full campus lock-downs.””Top 10 UK University
““Ask Me has successfully completed in excess of 350,000 Customer Satisfaction surveys and provided valuable insight to allow us to enhance our service approach.””Leading Global Car Manufacturer
““Send Me allows us to cope with the surge in demand that occurs around our customers’ product updates and new releases.””Multinational Fulfilment Agency
““Where previous suppliers have failed, IPI has succeeded, quickly and seamlessly implementing a solution that has already benefited our organisation. IPI has delivered from the off, providing valued consultation and a solution that exceeded all expectations, to create the experience our customers and staff deserve. Without IPI’s hard work and dedication, we would have struggled to make it through our peak period.””Travel Company
““IPI has made this transition easy for us. Its team of dedicated consultants worked collaboratively with our team, finding creative solutions to problems and making sure that the chatbot both reflected our brand and met the needs of our customers. We are delighted with the results to date and are excited about continuing our digital transformation journey with IPI.””Orla McGivern, Customer and Insights Senior Manager at Northern Ireland Water
Company awarded three-star rating in recognition of “world-class” workplace IPI, the Contact Centre specialist, today announced that it has been named as one of the Best Companies to Work for...
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