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About IPI

Transformation is easy when you have a partner that can guide the way. Our consultants, architects and engineers have decades of experience in guiding contact centres into the future. We can help you implement solutions that improve the customer experience, improve efficiency and delight your teams

Latest Updates


IPI named one of the Best Companies to Work For 2021

IPI named one of the Best Companies to Work For 2021 Two-star rating reflects IPI’s outstanding engagement with its people 5 July, 2021 - IPI,…

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Supercharge your Avaya contact centre investment with IPI

Selecting a contact centre platform is a strategic business decision. The technology you select won’t just underpin your long-term operations, it will directly influence what…

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Video on Demand


19th May, 2021

‘Come out fighting from lockdown - contact centre strategies & lessons learnt’ – The mix of people, process, technology & the market