Water Utilities Company

For this water utilities organisation, IPI delivered an innovative speech-enabled IVR solution, an ID&V system and an automation tool to help with routine enquiries and information requests

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Applications | Contact Centres | ID & V

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Water Utilities Company

Post Categories:

Previous PostHow IPI helped VLS migrate to Genesys Cloud

Next PostIPI Cloud AI

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