Tips for implementing a Voice of the Customer programme

Why don’t you have a Voice of the Customer programme? Is it because of fear of negative feedback, and that feedback hitting too close to home? Do you struggle to find the time to implement it? If so, you just need to tailor your approach to your capacity. Listen for more tips around implementing your own Voice of the Customer programme.

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Consultancy | Contact Centres | CX

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Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Tips for implementing a Voice of the Customer programme

Post Categories:

Previous Post6 Reasons to Move to a Cloud Contact Centre

Next PostChatbot Mythbusters

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