IPI's Inner Circle Guide to AI, Chatbots & Machine Learning 2019

“The Inner Circle Guide to AI, Chatbots & Machine Learning” is one of the Inner Circle series of Contact Babel reports sponsored by IPI.

There are some really good stats in the report looking at the use of, and predictions for, this technology and more traditional self-service tools such as IVR and webchat in contact centres.

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

IPI's Inner Circle Guide to AI, Chatbots & Machine Learning 2019

Post Categories:

Previous PostNotification Applications

Next PostQ4 Me - In-Call Queuing Application

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