IPI Blueprint

Our Blueprint consultancy service gives you a holistic view of your Contact Centre, with a focus on key operational areas such as people, process and technology. By understanding the current state of your Contact Centre, we can pinpoint opportunities for improvement…

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Consultancy | Consultancy & Design | Contact Centres

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At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

IPI Blueprint

Post Categories:

Previous PostUK Contact Centre Verticals: Utilities

Next PostSat Sanghera, CEO, talks to Comms Dealer

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