Chatbot Mythbusters

Panelists from IPI and CX Company ask the pertinent questions: Where to start? Why Chatbot? And of course recommendations, and future plans. Our panelists are joined by two clients, Northern Ireland Water and Orbit Group to discuss their chatbot implementation journey.

Post Categories:

Previous PostTips for implementing a Voice of the Customer programme
Next PostWhy NI Water chose chatbot

At IPI, we enable brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.

Our team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.

Chatbot Mythbusters

Post Categories:

Previous PostTips for implementing a Voice of the Customer programme

Next PostWhy NI Water chose chatbot

Related Posts

IPI to exhibit latest Contact Centre and digital innovations at Retail Technology Show 2024

Understanding your customers and recognising vulnerability

IPI accredited as Avaya Experience Platform Cloud Specialist

Quick Links