IPI are an approved supplier to the UK public sector on the Network Services 2 (NS2) RM3808 framework, managed by Crown Commercial Services.
What is it?
The NS2 framework gives public sector (and other registered, adjacent industries) quick, simple and direct access to specialist suppliers like IPI to provide access to IPI telephony solutions, contact centre services, data and voice access – amongst others.
IPI are registered suppliers on the following lots:
Data Access Services
This is for the provision of connectivity services, enabling Site-to-Site or Site-to-cloud inter-connectivity
IP Telephony Services
This is for the provision of end-to-end IP telephony services with the ability to connect to the PSTN
Contact Centre Services
This is for the provision of call/contact centre services for the use of Buyer employees only
Benefits of contracting with IPI
Direct access to suppliers to support your organisation’s digital transformation journey
Realise savings by migrating to lower cost, more efficient technologies
Quick, cost-effective procurement process by contracting under pre-agreed terms and conditions
Contract under simple agreements with flexible contract lengths
No requirements for OJEU, ITT, RFPs or contract negotiated
Easy communications between suppliers and buyers
Contact us today for advice on procuring through the NS2 framework, and we can help you begin your digital transformation today.
IPI is the UK’s leading digital contact centre specialist, focused on creating intelligent and innovative contact centre solutions that deliver exceptional customer experiences. Founded in 2001, the company supports more than five million customer interactions and 65,000 agents every day.
IPI offers industry-leading contact centre solutions, as well as our own portfolio of applications. IPI solutions – available in the cloud, on-premise or as a managed service – cover every component of the contact centre, from integration, unified communications, networking, workforce optimisation, compliance and security, right up to conversational AI, speech analytics and voice biometrics. IPI also offers a range of consultancy and professional services as well as devOps support, delivered by its highly accredited team of contact centre experts.