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NS2 Framework

Crown Commercial Services

Lot RM3808 – Network Services 2

We are an approved supplier to the UK public sector on the Network Services 2 (NS2) RM3808 framework, managed by Crown Commercial Services.

Telecommunications services including networks for the entire public sector.

The NS2 framework gives public sector (and other registered, adjacent industries) quick, simple and direct access to specialist suppliers like IPI to provide access to IPI telephony solutions, contact centre services, data and voice access – amongst others.

Benefits of contracting with us

  • Direct access to suppliers to support your organisation’s digital transformation journey
  • Realise savings by migrating to lower cost, more efficient technologies
  • Quick, cost-effective procurement process by contracting under pre-agreed terms and conditions
  • Contract under simple agreements with flexible contract lengths
  • No requirements for OJEU, ITT, RFPs or contract negotiated
  • Easy communications between suppliers and buyers
Lot 1:

Data Access Services

This is for the provision of connectivity services, enabling Site-to-Site or Site-to-cloud inter-connectivity

Lot 5:

IP Telephony Services

This is for the provision of end-to-end IP telephony services with the ability to connect to the PSTN

Lot 13:

Contact Centre Services

This is for the provision of call/contact centre services for the use of Buyer employees only

What next?

Contact us today for advice on procuring through the NS2 framework, and we can help you begin your digital transformation today.

ns2 framework

Visit our resources page to find out more

“Alert Me allows us to send messages to large groups of students, from lectures being cancelled to full campus lock-downs.”

Top 10 UK University

“Ask Me has successfully completed in excess of 350,000 Customer Satisfaction surveys and provided valuable insight to allow us to enhance our service approach.”

Leading Global Car Manufacturer

“Send Me allows us to cope with the surge in demand that occurs around our customers’ product updates and new releases.”

Multinational Fulfilment Agency

“Where previous suppliers have failed, IPI has succeeded, quickly and seamlessly implementing a solution that has already benefited our organisation. IPI has delivered from the off, providing valued consultation and a solution that exceeded all expectations, to create the experience our customers and staff deserve. Without IPI’s hard work and dedication, we would have struggled to make it through our peak period.”

Travel Company

“IPI has made this transition easy for us. Its team of dedicated consultants worked collaboratively with our team, finding creative solutions to problems and making sure that the chatbot both reflected our brand and met the needs of our customers. We are delighted with the results to date and are excited about continuing our digital transformation journey with IPI.”

Orla McGivern, Customer and Insights Senior Manager at Northern Ireland Water

Latest updates

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Pauseable, IPI’s automated pause-and-resume compliance technology, is now available on NICE CXone, the CCaaS AI platform from NICE.

Blog

 

Pauseable by IPI, can help your customers achieve and maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Upcoming Event

 

24th April, 2024

We’re excited to be showcasing the latest Contact Centre solutions and digital innovations that revolutionise customer service for retailers at Stand 4B58!