Frost Radar™

European Contact Centre as a Service Market, 2020

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Cloud-based Contact Centres

Frost Radar

In recent years, cloud-based technology designed for contact centres (CCs) has become more robust, offering access to all of the features that on-premise solutions provide.

The Frost Radar report sets out the strategic imperatives, the growth environment, strategic insights, and the significance of being on the Frost Radar. Complete the form to download the full report or contact us.

Hodge Bank – IPI Case Study

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