We Understand How Important the Flow of Communication Is For Any Business
The ability to effectively communicate is never more critical than in a crisis. To ensure businesses can maintain operations with the same level of performance standards, IPI has Contact Centre operational expertise to support you at any stage of Business Continuity requirements.
Advice
We are here to help. Immediate advice is available from our Consultancy team to get you going in the right direction. Simply contact us and without any cost or obligation we can start the discussion, understand your current state and answer any questions to provide you with a way forward.
Best Practice
Your Business Continuity technology solution needs to be deployed or has been deployed and you require expertise to ensure it is operating with the associated best practise in people and process management. IPI Consultants can provide you a formal programme of management, procedural and performance measurement tactics to operate by.
Evolve
Know what to do next. Back to business as usual with a robust plan for future Disaster Recovery and Business Continuity? Maintain aspects of your current Business Continuity operations? Or expand the operating model to support additional volumes, channels, and all associated operating imperatives addressed such as hiring, culture, process, management and toolsets? IPI can address all of those scenarios so you can effectively carry on into the future with the confidence and knowledge required to stabilise and ensure your business flourishes.
We are Here to Help!
A business continuity strategy will provide for the continuation of business critical functions in the event of a significant business disruption. Let us help you be prepared.
Latest Updates
News
IPI wins coveted “Succeed Together” Award at annual Co-op Partner awards
IPI wins coveted “Succeed Together” Award at annual Co-op Partner awards Recognised for role in helping Co-op Group migrate its contact centre to the cloud…
Blog
Smart Ways to Refresh Your Homeworking Strategy
Smart Ways to Refresh Your Homeworking Strategy 2020 was difficult for us all and it took its toll. However, we can look at the positives…
Upcoming Event
18th February, 2021
Free online workshop where we will outline what our product suite includes as well as how it can integrate with your existing contact centre environment.
